ABOUT US

OUR MISSION

“To provide unique, simple, appropriate and affordable
insurance solutions and employee benefit schemes to
individuals and organisations by way of a focused
market approach, combined with excellent customer
service and speedy claims settlement.’’

OUR COMMITMENT

We will achieve our stated intention by providing
innovative products, tailored to the needs of our
clients, supported by service excellence. This will be
made possible through cutting edge technology and
an infrastructure that serves our clients even in the
most remote locations.

OUR COMPANY

In 2016 GoSure360 (Propriety) Limited was registered in Botswana and established as the holding company for the
pan-African Group. The Group is currently registered in Zambia, Uganda, South Africa and Botswana, with registration underway in Ghana, Namibia and Zimbabwe.
Products cover short-term and long-term insurance needs, inclusive of credit life, legal protection, funeral, savings
and commuter cover. The Group operates under Agency and composite Broker licences, and exclusively utilises
Sanlam subsidiaries in the various countries of operation.
GoSure360 leverages off its management expertise, comprising of numerous years working on the African continent
and setting up several successful insurance businesses. The Group also built relationships/partnerships with local
unions and large organisations, which has created a captive client base and provides a comprehensive geographical
infrastructure in each country of operation. In some instances, the partner markets the product using their staff. This
is done in order to facilitate fast growth and expansion through-out Africa, against a carefully planned roll-out
strategy, which mitigates risks

MICROINSURANCE

Emerging markets have been identified as the market with the most potential for growth in the financial industry
sector. Access to financial products remains a huge challenge in emerging countries. GoSure360 has designed a
bouquet of products to cater for the ever-growing need of the market.
A common error made by large insurance institutions is the offering of watered-down current products utilised for
the middle and upper income sectors, instead of the realisation that the lower income sector requires a unique
approach to product, benefits, pricing, payment methods and frequency, as well as communication and education.
The team believe that insurance institutions must keep up with the evolving emerging market and follow the trends
in the sector.

Financial inclusion is the delivery of financial services at affordable costs to the disadvantaged and low income
segments of society. It is essential that availability of insurance, banking and payment services to the entire
population without discrimination, is the prime objective of public policy. The term “financial inclusion” has gained
importance since early 2000s, and is a result of findings regarding financial Inclusion and its direct correlation to
poverty. Financial inclusion is now a common objective for many insurance companies, financial organisations and
banks among developing nations.

GoSure360 believes the “need” referred to by the Centre for Financial Inclusion is a current reality and financial
services providers need to embrace the opportunity to provide tailored financial services and products to the poor.
This will contribute to poverty alleviation, social justice, quality of life and human dignity, in addition to adding to
economic growth and the stability of emerging markets.
Considering that developing and emerging economies as a whole make up over 80% of the world’s population, it is
only natural that focus is shifting to developing these economies.

Microinsurance

SURETECH

“SureTech”, a term derived from insurance solutions utilising technology, describes a business that aims at providing insurance solutions and services, to individuals and organisations, by making use of software and modern technology.
Today, Suretech companies work together with/or compete directly with large insurance companies in most areas of the sector to sell insurance services and solutions to customers. Mostly due to regulatory reasons and their internal structures, large insurance companies struggle to keep up with suretech start-ups in terms of innovation speed. SureTechs provide insurance-related services of all kinds – including quotations, policy procurement, policy amendments, claim lodgement, premium history and payments, to seamlessly integrate in the lives of the tech-savvy and sophisitcated customers of today to stay relevant in a world where business and private life has become increasingly digitalised.
Millenials especially (people born between approx. the early 80s and late 90s) and the following generations prefer quick and easy services over walking to a branch, appointments with sales consultants and lengthy processes and documentation to procure insurance products or services. This is where mobile and digital services allow for quicker and more frictionless and stress-free process).

Our System

OUR SYSTEM

The aim of our system is to ensure that it aligns to an automated and client focused SureTech model. The system offers a dynamic paperless insurance application solution. It can be accessed across multiple devices through the use of cloud computing.
It provides a robust, scalable back-office system with a super fast, light to load front-end that can operate in areas with only edge data coverage, as well as offline capability.
The system is built with the highest level of security in mind in order to protect the company and the client’s data. Security has been implemented on multiple levels beginning from the sales process, to segregated login rights, audit trails of all policy changes and secure data management protocols.
The system is built to allow clients to receive a quotation online, take out a policy and have all documentation emailed to them instantaneously. The client can from that point on login and administrate their policy; make selected amendments or even purchase other products. Claims and refunds can be requested, authorized and automatically released to the clients based on set parameters.
Brokers are able to view their commissions and administrate their client’s policies through a requested change process that requires approval from admin for extra security.
Admin have full access to the policy management system. They can assign permissions to users, resend client OTP’s , regenerate client emails, amend policies, and access real-time reports to address the needs of management.

VIEW OUR COMPANY STRUCTURE